CastleRock Communities is a Texas Regional Home Builder with communities in the Houston, San Antonio, Austin, and Dallas areas. Creating raving fans by providing unsurpassed customer service is the heartbeat of this organization. The quality and attention to detail that is put into every home is what makes CastleRock stand apart from the competition. Our sales and construction managers are experienced professionals in the industry and take pleasure in walking customers through every step of the home building process. Our management team is dedicated to ensuring that your new home is built on time and with the utmost care. Your satisfaction is our priority. This is why we specialize in building a superior product that is centered around your family.
John was simply amazing. We loved the floor plan but John was the difference maker. He knew his information and his attention to detail stood out.
Jose was always on top of his team and always answered all of our questions promptly. We appreciate all the hard work and effort to complete our home. Josh did a great job walking us through the buyer walk through and answering all of our questions and concerns.
- Eric Gaona - Sunfield
I really cannot say enough good things about Jay and Tammy. They were above and beyond. My parents helped me through this and they have built countless houses and cabins and even they were blown away by these two. They were literally perfect in every aspect. I have and will continue to recommend Castlerock.
- Nick Griner - Sonoma Verde
I would like to make a special commentary for the above and beyond, exceptional service that was provided by Garett and Nelson. You should look to them as tremendous assets to the company. I will certainly make fond recommendations to friends and family because of their service.
- Andrew Jaramillo - Canopy at Hudson Bend
I wanted to tell you what a great job Scott is doing out in Solstice at Harmony. My wife and I are moving out to the neighborhood building what will be our 6th CastleRock home that we have lived in. We love CastleRock homes and believe they are the very best. The decision was more difficult this time around because we have lived in Katy for so many years and now we are moving to a entire different area. After talking to Scott he put our minds at ease and the decision was easy after that. He checks in with us and makes sure that we are happy with each decision that is made. Scott is all about customer service and really represents what we know CastleRock stands for. Thank you for everything and we are looking forward to our new CastleRock home. Thank you! "
- Chris Kirsch - Solstice at Harmony
Both Admir and Josh were great to work with. They answered every question and concern we had within hours even on their days off. They are friendly, funny, and the house looks amazing. We were told at the beginning it takes 4-6 months to build a house. Our house was built in just 92 days! Highly recommended!"
- Coty Harper - The Cove at Canyon Lakes West
I really enjoyed working with Fabian. He was courteous, open, and most importantly honest through the whole process. You just don't see that type of service anymore. The walk through team was fantastic and this experience was very pleasant whereas buying a home is usually very stressful. "
- James Palacios - Rodeo Palms
I just want to commend the owners and your organization for the professional experience we have had with Rebecca Molnar at Hawks Landing in Katy TX. We have just entered into an agreement with Castle Rock homes for construction of our new home. Rebecca started our relationship only one day after she had returned to work after dealing with personal medical conditions (in March) and we respect her dedication to upholding her professional business approach and commitments. Its now May and I would think that she did a good job keeping us engaged since so many other options are available in this area. She has excellent communication skills. Our continued conversations with Rebecca have been greater than expected. She has a complete understanding of our current situation and our recent relocation to Houston, the fact that we required time to make a defined decision never prompted her to engage in the "Full Court Press", she is very smart and just let the process play out! She was very helpful with us making our decision to build in Hawks Landing. Best regards and we are very excited in our future experience with Castle Rock Homes."
- Harry and Maria Harrison - Hawks Landing
Andrea, Omar and Art were amazing during this whole process!! They were very helpful, professional, knowledgeable, informative and always on top of things. They were always available for my calls with any questions or concerns. The home was built fast! Art always sent us pictures of the homes progress. Super satisfied with all of our upgrades! All our friends, family and neighbors are amazed on how fast the home was built and how beautiful the home is! Extremely satisfied with the whole CastleRock team!!!!!!!"
- David & Patricia Gonzalez - Build on Your Lot
I have to say, I am impressed with the Cornerstone/Castle Rock solution. I have been in this business a long time and have purchased 3 new homes over the years. Castle Rock, from the start, you have worked with me on solutions to things that were out of my control. I genuinely appreciate your willingness to work with me. I will definitely be telling people about my positive experience with your company. And I hope you will send my compliments up the food chain. "
- Tracy Williams - Chicago Title
Love the floor plan, the professionalism was Amazing!"
- Jenkins - Laurel Mountain Ranch
Mr.Dardis, I'm writing you this letter because I want to tell you how much in awe I am because I have never been given or have seen anyone else receive the level customer service that I have gotten from Mrs. Chandra White. I employ over 300 people and I wish I had one that would take such ownership and step up to the plate and deliver the quality of customer service that I did while dealing with Mrs. White. Here are some examples of what I'm talking about. 1. On her vacation she came to assist me on some paperwork I didn't understand. Also several times after she was off she still answered my phone calls/ text about concerns I had, never complaining nor asking me to call her back. I think that we can both agree that it's very few people in any organization that would do these things with a customer. 2. At some points I also had questions about the home and wanted to meet up with her at the house to discuss my questions. Again she always came and had an awesome attitude while with me talking about my questions. 3. During the holiday season is very time consuming for me, so twice she came to my store to pick up items that were needed in order to give to the loan processers. I will refer castle rock to everyone I know in the market for a home, not only because I feel the homes are great but to be honest 100% because of Mrs. White. She really makes you feel special during the entire process of purchasing a home. Usually five percent of your employees are "go getters" well she is the one percent "the diamond". Thanks for your time and I truly hope you recognize Mrs. White for being "a diamond". Alvin Edwards "
- Alvin Edwards - Olympia Estates
I love my CastleRock home! I see quality, and I see a commitment to quality from the CastleRock staff. The builder (Travis) is quick to respond to my issues, and, as a single woman, I feel confident that any concerns will be taken care of right away. Thank you"
- CastleRock Homeowner
We are thrilled to be moving into our first new home at CastleRock Village. Don Kirkpatrick treated us like family. Answering every concern and giving us peace of mind with such a big purchase. I would recommend Don, he is excellent and our construction manager Johnny Corea was fantastic A+. CAREY THOMAS "
- Carey Thomas- CastleRock Village
Jaime and George were amazing through the whole experience. Thank You!."
- Tricia Hernandez - Laurel Mountain Ranch
Mike, Hey be sure to thank Jeff and his guy that came out and fixed our door yesterday. I was going to tell you that they were very sweet to take care of me on a Sunday and that we really appreciated it. So hats off to them!! :) Castlerock is A-okay in my book. LOL"
Audra is an amazing construction manager. Jeff is the #1 reason we bought the home."
- Charles Wright, Savannah
Shelly Woods is customer oriented, friendly and has a great understanding of the real estate business. I would definitely make a purchase with her if I had to do it again."
- Rotimi P., Rio Vista
The experience that we had with CastleRock was outstanding! The home inspector even commented that our home is
well constructed. It has been a long journey across three builders & so happy we chose CastleRock. Also Scott has
been so knowledgeable concerning CastleRock homes.!"
- Fancisco De La Fuente III - Sterling Lakes
The overall experience with CastleRock has been amazing. Scott von Gonten is the reason we chose CastleRock. Amazing & very
caring individual. Went above and beyond all the time. Robert Kane as the construction manager fixed anything and everything. Great individual.."
- Patrick Valdez - Goose Creek Landing
Blanca has been a pleasure to work with. Her professionalism is outstanding. I would recommend her to anyone."
- Paula W., Country Meadows
Ron was great and he was very knowledgeable of his work."
- Estie & Adrian T., Canyon Lakes
Very smooth process with builder, always answered and responded with any questions we had. Demarcus the Construction Manager was awesome."
- Esteban Barrientes, Crosby Village
Shelly and Dustin were great! They were always on top of things and quick to respond to emails and phone calls."
- Dawn B., Rio Vista
Many thanks to you and the team at Castle Rock in helping us move home. It’s been an emotionally roller coaster given how the journey started during Harvey, but you’ve not only got us home, but home to a far nicer house than we had before. We are thoroughly looking forward to getting back to normality again"
- Marcus Jennings - Build On Your Lot
Thank you CastleRock for our first home! "
- Rene & Jessica - Creekside Ridge
Scott and Susan were perfect their expertise and knowledge and thoughtfulness. Jacob the construction manager made sure our home was built in perfect condition. We love our CastleRock family forever."
- Torre Manuel - Sierra Vista
This was an awesome experience. Thank you very much."
- Bill Salazar & Ruby Chavez - Siena
- Rickey D., Canyon Lakes
Don was great!. He handled my home buying process like a true professional and was very patient and understanding. Joe & Luke were very helpful when questions needed to be answered. Thanks guys!"
- Angela P., Kenswick Meadows
Love my home, love the location. Barbara was the best. Joe Jones was the best."
- Jose S., SaltGrass Crossing
Becky and Trey went above and beyond to make this purchase a great experience. Great team, I love them."
- Lisa B., Westeimer Lakes
A great experience! Craig & Kevin worked really hard to get us a great home and worked hard to get through any issues. No one can
believe how fast they built us a beautiful home.."
- Mike Tricarico - Build On Our Lot
Castle Rock was great from the beginning. Sales office- Diane was very knowledgeable of not only our communities homes, but other communities as well. Josh always kept in touch with any updates on our home."
- George & Rebecca Pollok, Parc at Escondido
The process of homebuying with CastleRock Communities was a pleasant experience. "
- Luis Garcia - Forest Heights
Linda & Jason were excellent! They both made this experience great for us!! "
- Craig & Sarah Crawley - Woodshore
The process from start to end was very efficient, enjoyable, professional. We have already referred friends and family to build with Mercury/CastleRock."
- Jeff & Ashley Appleman, Inspiration
We have friends building in the same neighborhood with a different builder and the difference is night and day. You guys were fantastic."
- Loftis, Westeimer Lakes
Great experience with CastleRock Communities! "
- Henry McDougall - Talise de Culebra
Both Edie and Quinton were wonderful. If there was a way to rate them higher than excellent they would surpass it. The whole process was great and we always felt the compassion from both."
- Yvonne & Hugo P., Yaupon Ranch
Overall the experience was wonderful. Everyone was attentive and extremely helpful."
- Sean James Jalufka - Stone Creek Ranch
Every effort was made by everyone at CastleRock to make this experience a pleasant one. I will definitely recommend CastleRock to all of my friends."
- Gary & Mary C., Canyon Lakes
This home offers great value and quality. We will definitely consider CastleRock for future home purchases. Brant provided constant updates and had great communication."
- Brant & Yvonne B., Oakmont
This is the second home that we built with CastleRock. love to work with hector!!! Great sales consultant. Arnold is also
great with us. "
- Truong Tran - Cantarra
Have had a very enjoyable experience with CastleRock, everyone has been beyond kind and understanding. Process has been
- Austyn Lawrence, Crosby Village
I've had the BEST experience through the process of my home being built. Will & Justin have been extremely helpful & professional.
CastleRock is very lucky to have them. Thanks for everything! "
- Lauryn Bailey - Santa Rita Ranch
Great experience! Kind helpful people, Grace & Andy made this process as painless as possible."
- Zeke Wiltsey - Borondo Pines
Brandt was excellent and very patient and informative. He followed through with all issues expeditiously. Brandt left a lasting impression."
- Brandon S., Ashford Place
Brandon was amazing! He answered all my questions and any issues I brought to his attention. He fixed so fast.
Amazing Team! Please keep this team!"
- Alba Morales - Saddle Ridge
Everyone that helped us was absolutely wonderful. They made home buying process much easier than we anticipated.
Thank you for making our dream of owing a home come true!!! "
- Judith Murray - Newport
Ron Howard is a very professional, caring, informative and polite salesperson. He made the whole experience stress-free and enjoyable. We would definitely recommend CastleRock to anyone."
- Harry G. & Mary Beth T., Canyon Lakes
Extremely professional. Will do business with them again."
- Stephanie Myers - Crosby Village
We had a wonderful experience with this purchase. Mr. Tapiador is excellent and the service was really good. He was very approachable and could be reached any time of the day and was always ready to guide and help us through."
- Arturo & Daisy D., Olympia Estates
Gabe and Daniel were awesome throughout the entire process and we could not be happier with their performance."
- Jonathan Nuss - Creekside Ridge
Shelly and Dustin did an outstanding job. I couldn't be happier with the professionalism and overall excellence with our home."
- William & Cathy R., Rio Vista
I was very impressed with the construction and quality. I love fact that the pest spray is in the walls."
- Anonymous, Canyon Lakes
We are very happy with our home. Trey was very helpful and knowledgeable."
- Alejandro P., Katy Creek Ranch
Chris and Sharon were excellent when it came to our needs. They both put forth 110% in working with our long distance transaction. Thank you for working on your days off and coming in on the weekends to meet our goals prior to closing."
- Oscar G., Glenn Loch Farms
Ron and Chester were very knowledgeable and professional - thank you. If I know anyone looking for a home I will recommend CastleRock. Keep up the great work."
- Eddie M., Canyon Lakes
Absolutely fantastic service!"
- Jeremy & Lacynda W., Ashford Place
Excellent service and very fast build. Everyone was great, thank you CastleRock."
- Mike M., Yaupon Ranch
Brenda Schuler was an absolute delight and we contribute a large portion of our satisfaction to her assistance and support in our pursuit to purchase a home."
- Adam C. & Chessy B., Briar Tree Court
Don Kirkpatrick was excellent with us. He always treated us well and with respect. He is a great sales person and we love our home. I definitely will recommend CastleRock to my friends and family."
- Francisco & Rosa P., Kenswick Meadows
It was a great pleasure to work will all the staff at CastleRock! They are great people."
- Roushan & Helen Watson - Sunfield
Scott Von Gonten was so professional amongst the total process. The service was so excellent. It can not be described. My best regards goes out to Scott, Jose, Erik for a fabulous job well done"
- David Kostack - Goose Creek Landing
Don was very helpful and made sure all our needs were met. Our builder was also very good with our concerns about our new home. We would recommend our friends to come to CastleRock Communities."
- Fernando & Victoria V., Kenswick Meadows
I love CastleRock + the title company, everyone had such professionalism. Thanks for a wonderful sales consultant, Eddie Smith."
- Wilbert & Dorris C., Yaupon Ranch
Loved everyone throughout the process! Made it easy for us first time buyers. Thank you!!! "
- Katheryn Walker & Melanie Taylor - Savannah
I thoroughly enjoyed the entire process from the pouring of the foundation all the way to the final walk-through. Thank you CastleRock."
- Darnell R., Ashford Place
Both Ron and Chester worked overtime to ensure all our questions, concerns and comments brought up during the building of our new home were promptly addressed the first time. Both men continuously went above and beyond the call of duty and have remained readily available and helpful to us even after closing. For this, we are extremely appreciative and look forward to referring CastleRock to any of our friends."
- Kristi B., Canyon Lakes
Thank you for your help in purchasing our first home. You guys were great!"
- Eric R. & Melissa K., Ashford Place
Very satisfied with the professionalism of Jill and Robert! They made this process easy! "
- Calvin Jackson - Creekside Ridge
My husband and I couldn't have asked for a better experience. From the first day we met Shelly until the last day we shook Dustin’s hand to tell him how grateful we were for all his hard work. We are truly blessed to have found a community that we take pride in calling homes. Shelly always went beyond our expectations. She truly was a pleasure to work with."
- Jessica B., Rio Vista
Thumbs up for CastleRock team, our house is completed in approximately four months with quality work. We enjoyed working with you, Andrea, and especially our construction PM, Art. Thank you all for your time and efforts. We will definitely recommend CastleRock to our friends.
- Tao and Shari - BOYL
Becky Burrisk is the best sales person we have encountered in our year and a half search for a home. She is always positive, excited and professional. Trey is very good at explaining the property and is obviously committed to customer satisfaction - Thank You. Although we had a few special requests, both Becky and Trey didn't hesitate to accommodate for our needs."
- Giovanni & Rhonda C., Westeimer Lakes
Professional and helpful. We will definitely recommend CastleRock. Ron and Danny were very accommodating with all of our requests. There were no headaches for us with buying this home. Thank you guys!"
- Maria & Jovenal D., Canyon Lakes
Becky was really excellent. She really took the time to explain each step of the building process. Thanks for giving my family a second chance. God bless you all."
- Hamzatu D., Westeimer Lakes
Excellent customer service received from start to now. I'm delighted to be part of the CastleRock Community. Thank you for delivering a great product."
- Cheryl B., Yaupon Ranch
I thoroughly appreciate the time and care Jeff, Lecia and Audra took with me. This was a great experience. They are
truly remarkable and talented people!!"
- Stacy Grant - Savannah
Carol has made every step of this experience enjoyable & fun. She is very knowledgeable in every aspect of this process."
- Gayle & Sana S., West Meadows
Very knowledgeable and polite people. I really enjoyed my purchase experience."
- Phi V., Sydney Harbour
The Best! #1 in my book "
- Carl Taqylor - Savannah
Ron is one of the most professional people I have ever met. He is an exclusive sales person and I will recommend him to anyone."
- Reginald R., Sydney Harbour
Becky Burrisk was one of the best sales people I have met. I will always appreciate her help. Thanks Becky for everything you have done."
- Alberto V., Westheimer Lakes
I just recently purchased a home from Ron in Sydney Harbour. Thanks to Ron and yourself I was able to move in . and that really saved me a lot (financially and mentally). I cannot say that many builders would have done what Ron and yourself did and I just wanted to let you know that I am very grateful that there are still people out there willing to trust an honest buyer. On a side note Ron is an excellent sales person and a very caring individual who helped me and my finance through this difficult closing with the utmost integrity. He truly is a valuable asset to Castle Rock Communities."
- Dev S., Sydney Harbour
Jess was very helpful and a very nice person to work with."
- Kristin and Anthony M., Olympia Estates
Jacob was great to work with, very friendly and knowledgeable. Great buying experience with Jacob and CastleRock."
- Jessica S., Bella Vista
A pleasure to work with. Jeremy and Jeff are very knowledgeable about their products and services."
- Derek B., SaltGrass Crossing
The sales consultant and construction manager were excellent. They went above and beyond to ensure that we were satisfied. All of our concerns were addressed."
- Charles A., Rio Vista
We have lived here since October 2007 and have been loving every moment since then. We have made a very happy family in our new CastleRock home and want to say thank you for our beautiful home."
- Javier C., Katy Creek Ranch
My experience with CastleRock was great. Buying a home is always scary but they made it so great. Harriet was super friendly and Jeff was wonderful. He explained everything in great detail and that was very much appreciated. Great job!!"
- Megan F., Laura Heights
My husband, Bob, and I visited the Design Center in July and you assisted us with our new home choices. I just wanted to send a big thank you to you for your help in making the decision making process so easy. As the house progressed and our choices were installed, we got more and more excited. I know you are busy and work with many people each day, but I wanted you to know that we appreciate the time you took with us, the assistance you gave us and all the patience you showed throughout the time we were there.You made it possible for us to accomplish everything in one visit, which was a plus for us. I've attached a few photos of the kitchen, master bath & front entry so you can see how fabulous the house looks inside."
- Cathy G., West Meadows
I can’t tell you how wonderful Becky at CastleRock has been! An Angel! Thank you, you have made a friend for life."
- Lisette, Westheimer Lakes
This was my first experience in buying a home and every single person with CastleRock was professional, courteous, knowledgeable and pleasant to work with. I am extremely impressed and happy with my purchase."
- Brian M., Laura Heights
I wanted to take a moment to let you know about the exceptional experience and service provided by your team (Dennis Beckman and Johnny) at Yaupon Ranch. I've worked and supported sales environments in several different industries for past 9 years, so I'm a firm believer of acknowledging great service… When Dennis did not have an answer he always made sure he got one and was very prompt in following up. There were questions that I had not considered to ask at the time, but yet Dennis would call me up unexpectedly to provide information… I greatly appreciated the pictures Dennis took for me almost daily and recognize this was beyond the call of duty for him. You have a great resource here and I wanted to let you know it has not gone unnoticed. He needs to be recognized for his exceptional Service!! I also want to close this message pointing out Johnny's role in providing this service also. I did not hear once what could not be done and I always felt Johnny could be contacted at anytime. He has a "Can-Do" attitude which goes a very long way. Thank you for the great experience and hope these two gentlemen receive some kind of recognition for all their hard work."
- Jason J., Yaupon Ranch
Carol has made every step of this experience enjoyable and fun. She is very knowledgeable in every aspect of this process."
- Sana and Gayle Smallwood, West Meadows
I purchased a home from Castle Rock two years ago and, like many new homes, I had some “break-in” matters to be addressed. The air conditioning system has had recurring issues, but most problems were minor. The point of this email is to say that all matters, big or small, were quickly and completely covered by the fine Castle Rock staff under the excellent warranty that applied to my house. Special commendation goes to Jimmy Jines, the person that settled us into the house, and to Dave Barnhart, the person that more recently solved the A/C issues. Many home builders claim to care about customer service after the sale, but Castle Rock has demonstrated by their actions that they are a company that walks the walk. Thanks for an enjoyable couple of years."
- J. Dee Simpson, Canyon Lakes At StoneGate
From the first walk to the last, everything was excellent. Any issues I had were fixed on the spot. It was a fantastic experience and I would recommend the builder and the construction manager to anyone."
- Conrad and Jennifer E., Westheimer Lakes
My first time being a homeowner, it was great. Very professional, you guys made it so easy for me. I highly recommend CastleRock."
- Vidyia B., Briar Tree Court
I thank Greg so much, he defines ‘professional’."
- Augustina B., Winds Stone Colony
My issues were handled very well by Jeremy and Tyler."
- Howard F., West Meadows
Ron has been a joy to work with. He is always available to answer any questions. He went above and beyond my expectations."
- Melissa C., Sydney Harbour
Edie and Danny were great, very helpful and nice to work with. Thanks so much for a wonderful home buying experience."
- Christi R., Canyon Lakes at Stone Gate
Jeff Hampton our construction manager did a great job."
- Tara T., Laura Heights
CastleRock is a ‘Life Savior’."
- Alicia B., Werrington Place
We loved working with Edie and Danny. They both really took care of us. I would highly recommend CastleRock to friends and family."
- Raj P., Canyon Lakes at Stone Gate
I would like to take the opportunity to thank and praise your company and team of professionals for making our new home purchase one of the best experiences ever. From the beginning of the construction process to our move in date, every single one of your associates has gone above and beyond their duties to make sure that we are pleased with our new home. Even today, they continue to provide us with fast, efficient, friendly customer service. We are also extremely pleased with the value, workmanship and high quality materials used throughout our CastleRock home. My family and I would like to specially thank Becky Burrisk, Greg Hammond, Jeff Reid and the team that built our house. We appreciate their professionalism, helpful knowledge and courtesy at all times. We thank you again and wish CastleRock Communities continued success. "
- Alberto & Patricia V., Westheimer Lakes
I am a homebuilder in the mid-Atlantic area and I am very impressed with the quality and value of these homes. Don Ledford went the extra mile time and time again to help my elderly mother who will be living in the new CastleRock home. He has earned our respect and admiration. He’s more than just a salesman!"
- Thomas & Deborah K., Ashford Place
We want to take this opportunity to share our personal thanks to you, Brock, and entire the CastleRock Communities for a job well done. Brock helped us make sense of the repairs to our home during a difficult time. The crew did their jobs tremendously. The fence and siding repairs meets our needs to perfection. They were so thoughtful and efficient when performing the repairs. I will not hesitate to recommend you to anyone. Again, we are so please with the professional manner in which this transaction was handled. If we ever need another repair, you will be the first one we will seek out."
- Harold & Tanya Lipscomb
Carol’s a very nice asset to Castlerock. Very people friendly. Just fell in love with her."
- Rosalinda Camarillo, West Meadows
Thank you so much for having them come out and paint the shutters at my home. I just wanted you to know that Luis Reyes is such an exceptional employee and an asset to Castlerock. Any questions I have regarding the home or any problems that may come about, I can always call Luis to ask him those questions. He is very professional but he goes above and beyond for Castlerock customers. He returns phone calls promptly and if he can’t answer them or help with the issue, he will always direct you to someone who can. I know with him as the construction manager anywhere, customers will feel comfortable with him and know that they can trust him with their home. Thank you for having such an outstanding professional working for Castlerock. Have a great day!"
- Lee, Ashford Place
Jaime was very professional and was always approachable to answer questions. The construction manager took the time to explain things, changes, etc that he was going to make to the house."
- R. Garza., Bella Vista
The experience was wonderful. Jaime and Jacob worked very hard in helping us achieve our new and beautiful home. I highly recommend both Jaime and Jacob as they made our process run smoothly."
- Ellinger., Bella Vista
Mr. Garcia provided outstanding personal & professional customer service from beginning to end. He provided accurate information on activities and outstanding follow-up. He provided service that is to be modeled. We would buy a home again from Castlerock. We had a wonderful experience. Thank you Jamie!!"
- Edward & Sally B., Bella Vista
My first year in my new home has passed over the past weekend and I wanted to express my appreciation to you and your organization for the excellent service I have received over the past year on my warranty claims. Being my first new home this is the first time I have had to deal with this and you guys made it a breeze. I especially want to thank Jeremy for his consistent communication throughout the claims. He has always called and made sure that everything was good to go."
- Gary J., Hunters Chase
Jeff Reid and Audra Von Readen were very easy to work with, very attentive to questions and or concerns, very generous with additions to home not originally supposed to be on/in it, and extremely timely with communication to/with us - Always replied back to us in a timely manner. "
- Chris McPhail - Savannah
Jacob Minnick has gone above and beyond to help with any issues I have had with my new home. He has even rescued my dog and watered my lawn while I was gone for military duty. He deserves a raise or a major award. i have never worked with someone so sincere and professional. He is outstanding!"
- Bursev, Bella Vista
Sales Rep Mike Kay was very helpful and professional. Great work!! The builder Johnny Carrera was nothing short of outstanding. Very knowledgeable and very professional!!"
- Kirk Sullivan, Castle Rock
We have had several problems, but you have been very good about getting them taken care of. One of the biggest problems I see is the building contractors in the area letting their trash fly all over the neighborhood during construction."
- Owslev, Glenloch Farms
Nathan and Johnny were good salesmen. Great teamwork and very friendly. Nathan was the person I chose to build with CastleRock Communities!"
- Tameka Shears, Spear Crossings
I have to admit the number one reason we came back to Castle Rock as opposed to the other two builders as soon as we decided to buy in Sydney Harbor, was because of Ron Howard. It is so rare in life these days to find people who are efficient and kind. Rick and I definitely lucked out in finding Ron in our first attempt to buy a home. Thanks again!"
- Taryn & Rick, Sydney Harbor
"Good customer service, loved it
- Jose Lopez - Woodshore
Omar provided us with a great deal of information about the community. Matt went above and beyond to make sure our home was just right for us! Dianne came in after Omar switched offices and was more than helpful in closing the deal."
- Erick Anton Powers, Olympia Estates
When I knew it was my time to buy the American dream, I got up on a June morning and headed to Katy. I have not heard of Castle Rock before that day and therefore went to several places before walking into Don Kirkpatrick’s’ office. I decided to get in and explain to him my situation and what I was looking for. Don immediately gave me a breakdown of all the models they have at Windstone Colony South and narrowed my search to several one story homes; the MOHICAN was what I wanted. After talking to Don, it became apparent that unlike many other home sellers, Don is extremely service oriented and committed to helping his clients achieve their goals. His dedication and along with his skills and experience were invaluable. I have to say that without your help, keeping me calm when I almost gave up and letting we know how the entire process work, answering all my questions and returning all my phone calls as soon as he receive my messages, I wouldn’t have achieved my dream of home ownership. I appreciated his follow-ups and accessibility through out this entire transaction. I have been in my home for a week and I couldn’t be happier. Don, you are truly appreciated."
- Dawda Khan, Windstone Colony South
Don Kirkpatrick had been wonderful to deal with. Communication was excellent & he was able to deliver. I had a great time working with don, every step of the way. This made my 1st home buying experience an exciting & enjoyable experience. Thank you, don for a job well done."
- Charlene Mae A Trinidad, Windstone Colony South
Don Kirkpatrick is an outstanding person, very knowledgeable, answered all of our questions, and is extremely helpful. We will recommend Castlerock to our family and friends. Gordon was also very knowledgeable, and a great contractor to work with!"
- Devin & Leslie Thompson, Windstone Colony South
Richard is very personable. He went out of his way to make sure we had all of our questions answered and all of our needs met. I have never experienced a sales person like this. He made the experience special."
- James and Christine Nix, Ashford Place
Don Kirkpatrick did a great job & very good experience; really went above & beyond what I was expecting & was also very patient throughout the process. Such a pleasant experience."
- Adria Gullickson Davis, Windstone Colony South
Don Kirkpatrick made our new home buying experience very pleasant. Don made my husband and I feel like we were his only clients all the way through closing. We always felt safe with him because we knew Don has our back. Our closing went fast and we wish we had more time to spend with him. Don is AWESOME!!!!!!!!"
- Helen Stewart, Windstone Colony South
"The smoothest closing and purchase!
- Samuel Betancourt - Pearlbrook
We really enjoyed our experience working with Don Kirkpatrick and Gordon Purchase. Don is very knowledgeable and understood exactly what we were looking for in a new home. Don always responded to us in a timely manner and made our home purchase experience a pleasant one. We would definitely recommend Don Kirkpatrick to any one that is looking to buy a Castle Rock home."
- David and Lorna Riddle, Windstone Colony South
Don Kirkpatrick and Gordon Purchase have been great on a personal and business level always representing Castlerock very professionally. Don has gone far out of his way frequently to make our first new home purchase experience a pleasant one. The Hunt family owes Don a huge thank you!!!!!!!!"
- Stephen and Veronica Hunt, Castle Rock Village
My wife and I were out one Sunday afternoon and happened upon CastleRock’s Windstone development in Katy. After several hours, we decided to buy our new home. This was just the start of a great experience, Michael Fawcett was completely professional and courteous during the transaction even when we had to have difficult conversations. Anyone can have pleasant conversations but it takes a professional to have a difficult one and still have both parties happy at the conclusion. Gordon Purchase kept us informed on the progress of our home and made us feel comfortable with the construction. The house was completed on time and looks fantastic! These two gentlemen along with Ann Stanford (Design Gallery) created our dream house and we would highly recommend them to anyone looking for a new home."
- The Polk's, Windstone Colony
This process was great! Danny built my home quickly. It is great! Working with Eadie was such a blessing. When I first met her I had no idea I would be able to buy a home, but she encouraged & supported me to the last minute. She even drove me to the title company and stayed with me through it all. Danny was the greatest to work with and my home is wonderful!"
- Victoria Thomas, Riata West
Don Kirkpatrick is the most committed of salespeople. He saw the home buying process through thoroughly. If I purchase a Castle Rock home somewhere in the U.S., Don will be requested, even if he retires. Johnny Corea did an excellent job in finishing our home on time. Both men are Castle Rock's 1-2 punch."
- David Y. Cooper, Castlerock Village
Rebecca - I would like to say you did a great job explaining the contract and related documents to Jennifer and her parents. I have sat down with many buyers and different builders and I have never seen someone do as good of a job as you did yesterday. You have a great way of explaining and moving through the paperwork to keep the buyer calm and assured. Thanks for your time yesterday, I just wanted to say you did the best job I have ever seen out of a sales counselor. "
- Joe Mark Robinson, Broker-Owner Robinson Group Realtors, LLC, Ashford Place
Thank you for your HELP! We really enjoyed our experience working with Don Kirkpatrick and Gordon Purchase. Don is very knowledgeable and understood exactly what we were looking for in a new home. Don always responded in a timely manner and made our home purchase experience a pleasant one. I will recommend to my Friends and Family. "
- Gustavo Moreno, Castlerock Village
Eadie and Danny did a great job in making us feel confident that we were getting the house of our dreams. We were very pleased with their services. "
- Charles M. Meador, Riata West
Don Kirkpatrick and Gordon Purchase did a great job. I really appreciate his professionalism and support. I will recommend Don Kirkpatrick to anyone who might be interested in buying a home. "
- Clint M. Collins, Castlerock Village
Don Kirkpatrick has been super salesman, always courteous, helpful, and informative. I have already referred Don. Gordon Purchase was fantastic in meeting deadlines and finishing any blemishes. Excellent team! "
- Kimberly Tobey, Castlerock Village
We are First Time Home Buyers. We love Castlerock. They helped us with everything and went above and beyond the normal. We are Castlerock homeowners for life. "
- Preston Mandt, Castlerock Village
Eadie has been wonderful and always was so very easy to work with – she did everything with a smile! Danny worked with her and he did a great job. Love the house! "
- Mary Ann Eaton, Riata West
We were highly impressed with the excellent service we got from both Don Kirkpatrick and Gordon Purchase. We had a great time working with them."
- Karthikeyan Radharkishnan, Castlerock Village
We were highly impressed with the excellent service we got from both Don Kirkpatrick and Gordon Purchase. We had a great time working with them."
- Karthikeyan Radharkishnan, Castlerock Village
Rebecca was wonderful throughout the process of buying and building my home. She is very knowledgable about her job. She has a fabulous personality. "
- Paulette Kay Reynolds, Hawks Landing
Don Kirkpatrick and Gordon Purchase made me feel better to buy in Castlerock Village, Katy and they did a great job making this happen and we are very happy."
- Asif Iqbal, Castlerock Village
Don Kirkpatrick was very professional and treated me like Family throughout the process. I have recommended everyone who is trying to buy a home to give Don Kirkpatrick a call…"
- Donnovan Gardiner, Castlerock Village
I could not ask for a better team. I am extremely happy. Thanks!"
- Alexandre Rezende, Sydney Harbour
Everyone was very helpful and knowledgeable with making me feel wanted. I will always send Deborah Schott anyone I know
that wants to buy a new home!"
- Kendall Lewis, Blackstone Creek
Melissa went above and beyond to ensure that my experience with CastleRock was second to none. Garrett took over my project after my 1st contractor left & was very attentive to my request and needs."
- Myron Bunch - Siena
I wanted to take a minute to thank you for such amazing customer service. You have truly gone above and beyond by taking so much time answering all our questions and doing the face time walk through this weekend. As I am sure you can imagine, doing this from Oregon, site unseen is making me CRAZY. You are making me feel so much better! I look forward to many more conversations with you as we progress with our beautiful new home! "
- Stefan & Keeley Perkins - Eagle Ridge
Thank you for taking the time to help us through this process. I feel very comfortable saying we couldn't have picked a better person to
help us. Excellent work and service."
- Raquel Sanchez - Notting Hill
Great & Friendly staff and builder helped the process more enjoyable."
- Jose Gonzalez - Laurel Mountain Ranch
Diana was superb person inside/out. Diana has a truthful heart and says what happens through the process of us getting our home. Ben is a thoughtful person of his word. Diana, you completely ROCK! Thank you so much!
Ben, Thank for our new home!"
- Ronald Mccoy - Notting Hill