FAQs

Common Questions

Have a question? We’re here to help!

  • I want to buy a home! What's the first step?

    Get prequalified! Once you find a lender, you’ll submit an application, answer some questions and submit your financial documents. Upon review, the lender will give you an estimate on how much you can borrow.

  • Can I use an outside lender?

    Yes, you can use an outside lender. However, we work with a group of dedicated approved lenders who you can trust to guide you through the entire home buying process. 

  • Can I customize my new home?

    The beauty of building a new home is getting the opportunity to personalize your home how you’ve always envisioned. You’ll be able to compare styles, designs, products, and prices that will satisfy your style, needs, and budget. 

  • How soon can I move into a CastleRock home?

    If you’re buying a completed new home, you’re able to move in within just a few weeks!

  • What is a Zero Down Payment Community?

    A zero-down payment community is a community that meets eligibility requirements set by the U.S. Department of Agriculture. Loans issued through the USDA program are available to eligible homebuyers with low-to-moderate incomes or scarce funds for down payments. 

  • Does CastleRock have a Build On Your Lot Program?

    At this time, we are offering a Build On Our Lot program securing different lots of our choice around the Houston area. For more information, visit our Build On Our Lot page: 

  • What kind of warranty is offered?

    We offer 1-Year Workmanship, 2-Year Systems, and 6-Year Structural warranty coverage for many vital components of your new home. This warranty becomes active at the time of closing.

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